
Yesterday, Meta launched new support for advertisers who launch ad campaigns for WhatsApp click-to-whatsapp (CTWA) messages.
The support only works by email for now.
XSO (Cross-Meta support operation) support will only help with the following types of problems:
Ad delivery and Ad Targeting (Predicting interest/behavior, Predicting age, User not in audience, location/demographics heavy delivery, Placement Optimization. )
To open a support appeal, you can use the links provided in this article https://www.whatsapp.com/contact/


Source of information: https://t.me/metamanag